Remove and reseat the problem cartridge If the cartridges are not installed correctly, the product will not detect the cartridges. HP Deskjet D series printer. Solution and Diagnostic Data Collection. Either the cartridge partially loses the electrical interface, or the cartridge nozzles are clogged. Click Align , and then follow the on-screen instructions.

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Doing so results in clogs, ink failure, and bad electrical connections.

You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without risk of electrical shock. Choose one of the following messages that displays on your computer, and then expand that section for solutions. Tap water might damage the product. Solution Use the following steps to resolve a paper jam. Cartridge reference can dsektop found in the User Guide.

Only perform the steps on the problem cartridge. HP has scanned your product but currently has no suggestions for driver updates. Fast draft two-cartridge printers.

Select your desired files and a list of links will be sent by email. Use different labels Use a different brand of labels.

The black or photo cartridge goes on the right.

Please try again shortly. The Virtual Agent is currently unavailable. Clear the jam from the rear of the printer Follow these steps to clear a paper jam from the rear of the product. Open the printer top access door.


HP Customer Support – Software and Driver Downloads

Printable region and minimum printing margins The printer cannot print outside a designated area of the page so the document content must be contained within the printable area. Reattach the rear access door.

Asia Pacific and Oceania. Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the dessktop level of completence and excellence in software development. Determine the problem cartridge, and then inspect and clean the cartridge Follow these steps to determine which cartridge is causing the problem, and then inspect and desktol the cartridge.

Make sure that the power cord is disconnected from the rear of the product. Close the cover If the cover is open, close it. Raise and lower the cover on the product four times.

HP (Hewlett Packard) Deskjet D Drivers Download – Update HP (Hewlett Packard) Software

Clean the electrical contacts Gather the following items to clean the cartridge and carriage:. Choose ‘Refresh’ to update the list.

The type of labels or paper might be inconsistent with the product settings. The printer is connected to a computer and the HP software is installed If the product is connected to a computer with the software installed, an error message should display on the computer.


Ink nozzles and copper contacts on the cartridge. Video of replacing the cartridges. Press and hold the Power button, and then open and close the top cover four times. Firmly push the print cartridge into the cradle. If print cartridges have been installed, verify the plastic tape covering the ink nozzles has been removed.

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Printer Specifications for HP Deskjet D Printer Series | HP® Customer Support

Technical data is gathered for the products supported by this vesktop and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Black True Type text resolution.

Solutions Follow these solutions to resolve the issue of the product not feeding labels or paper correctly.